Privacy Policy

Castle Bingo Privacy Policy

At Castle Bingo, we value the trust you have placed in us by providing your personal data. This policy sets out how we collect, use, store, and share information that identifies or relates to individual visitors ("Data Subjects") for the purposes of operating our website, app, and associated services (the "Services"). We aim to be clear about what we do with your data, so you can understand exactly how it's used.

Collection of Personal Data

Castle Bingo may collect personal data from various sources:

1. Website interactions: When you use or visit our Services, we may collect usage data and other information that identifies your online activities.
2. Account creation and management: During registration for an account, we require certain information to verify your identity, including name, email address, password, and date of birth.
3. Contact forms: Information provided via contact forms on the website is also collected.

Data Types

We may store the following data types:

1. Identifying information
   • Name, surname (if provided)
   • Date of birth
2. Communication details
   • Email address
   • Mobile phone number (where given)
3. Preferences and interests
   • Personal preferences regarding promotional communications
4. Technical information
   • Browser type
   • Operating system version
5. Behavioral data
   • Usage patterns on the website or app

Use of Data

We use your personal data for various purposes, including:

1. Service management: We need this information to provide you with a safe and operational service.
2. Communications: To send promotional messages about products, services, updates, special offers, and important account-related news via email or SMS (where applicable).
3. Personalization: To tailor our content and advertising based on your preferences and interests.

Data Sharing

In some cases, we may share aggregated, non-personal data with third-party service providers to:

1. Understand user behavior
2. Enhance Services
3. Advertise products

To safeguard sensitive information, we have implemented industry-standard security measures (e.g., TLS encryption).

We also follow standard UK rules for the storage and processing of personal data.

Your Rights

Data Subjects are entitled to certain rights related to their personal data:

1. Right to access
2. Right to correct or erase data
3. Right to restrict use

If you would like to exercise these rights, please contact our Support Team.

We take your requests seriously and will process them as soon as possible.

Compliance

Castle Bingo is committed to complying with all applicable laws regulating the processing of personal data in the UK. If any new regulations are introduced that apply to our services, we will adapt this Privacy Policy accordingly.

This policy applies only to Castle Bingo's operations within the Services and does not extend beyond these domains.

Changes to This Policy

We reserve the right to update or modify this policy at any time by posting changes on our website. Please review this page periodically for updates.

By providing us with your personal data, you acknowledge acceptance of this Privacy Policy.